Our Testimonials

I wanted to extend a thank you note to NTG Clarity team as they worked with us in the Mobile site control project for the last 9 months and on going. The NTG team was supporting, patient, accommodating, flexible and agile. I am confident there is a huge number of team members supported the delivery of this project. it is important to acknowledge the skills, professionalism and capabilities of the staff we dealt with directory such as the Solution Architect, the Business Analyst and the ProjectManager.

NTG team met all the target dates and the project was delivered on time. NTG team kept us updated and worked with us closely to guarantee our requirements are met and the successful deliver of the project.

We see NTG as an important and effective partner, and we would not hesitate to recommend their products and services. We look forward to working with NTG team on future projects.

Fawaz O. Almushgeh Assurance Services Applications Director

I was extremely impressed with the quality of the people NTG Clarity provided to our team. These individuals were made available quickly despite our short timeframe requirements, yet they brought with them a wealth of technical skills and experiece.

NTG's team was quick to learn the intricacies of our complex systems and showed great professionalism and attention to detail. I was also impressed by how proactive NTG's personnel were, providing solutions and alternatives to challenges of any magnitude. I would definitely recommend NTG Clarity to anyone in need of technical services.

Hany Alfouqaha'a Executive Manager - Digital Delivery Saudi Arabia

I would like to take this opportunity to express our deep satisfaction with NTG Network Inventory and Network Projects Roll-out and Process Flow Management System. Ooredoo Oman requested Network Inventory System with end to network work flow for projects and roll-out. NTG Clarity provided Ooredoo Oman with a comprehensive network inventory (Network Inventory System NIS) that reflects an accurate image of our growing network along with network project roll-out process automation. NIS discovers different network domains and reconcile in real-time network data with existing network assets information.

The system helped Ooredoo to enhance Customer Experience by exposing accurate network resources for designers and eliminating wrong assignments. The system enabled us to continuously enhance operation KPIs leveraging SLA/OLS monitoring. Real time Dashboard and Notifications give Ooredoo management an end to end instant view of all operation parameters supporting decision making by providing accurate information and trends.

Significant cost saving is realized by reducing time of incident response and repair and unifying Network Assets naming conventions hence eliminating resources ambiguity and ensure smooth operation. In addition, the system enhanced network planning processes as all resources and coverage is presented to both network and marketing teams.

I would like to express my highest level of satisfaction in regard to NTG’s implementation of their excellent NIS at Ooredoo Oman The NTG staff on the implementation had strong technical expertise, a heightened sense of customer service and most important courteous and ethical.”

Finally, I would recommend NTG Clarity Network Inventory System for other operators.

Ahmed Abdullah Al Abri Chief Technology and Information Officer

I am writing to express my sincere appreciation for your hard work and dedication to TFS2.0 Enhancement . Your contributions have been invaluable to our team, and I am grateful for all that you do.

Specifically, I want to recognize your outstanding work on FTTH Module Project. Your attention to detail have been instrumental in achieving our goals and exceeding our customers’ expectations. Your contributions have not gone unnoticed, and I want to publicly acknowledge your efforts.

Mohammed S. Alsahli Senior ICT Applications Designer

Sultan Abdullah AlQahtani CIO

I want to take this opportunity to express my sincere satisfaction with regards to NTG Clarity's implementation of the Business Process Redesign (BPR) project ... The consultants were made available on short notice and brought with them strong technical skills, industry knowledge and experience. They consistently produced quality deliverables and demonstrated exceptional commitment ...

I would be pleased to recommend NTG Clarity for similar projects ... "

Dr. Mohammed Alabdullatif Director, Corporate Quality Management

I would like to take this opportunity to express my satisfaction with NTS Utilities Solution. We needed a turnkey business solution that could be rolled out quickly, yet still be tailored to our unique needs. NTG Clarity provided both with NTS Utilities Solution, which turned out to be robust and scalable while still being competitively priced and highly user-friendly.

Both NTG’s sales and implementation teams were experienced and professional, helping our team get up and running quickly with NTS Utilities Solution. We were exacting in our expectations, and I would like to thank you for not only meeting them but exceeding them. I would certainly recommend NTS Utilities Solution to those in need of an end-to-end utilities’ solution.

Ibrahim Jawdet Alhassan Project Manager - Automation and Water Collection

I wanted to extend a thank you note to NTG Clarity team as they worked with us in the Operational and Development Services for Adaa Platform project for the last 12 months and on going. The NTG team was supporting, patient, accommodating, flexible and agile. I am confident there is a huge number of team members supported the delivery of this project. it is important to acknowledge the skills, professionalism and capabilities of the staff we dealt with directory such as the Solution Architect, the Business Analyst and the Project Manager.

NTG team met all the target dates and the project was delivered on time. NTG team kept us updated and worked with us closely to guarantee our requirements are met and the successful deliver of the project. We see NTG as an important and effective partner, and we would not hesitate to recommend their products and services. We look forward to working with NTG team on future projects.

Wafa M. AlOtaibi General Manager, Digital Products

For the GSM Network Transmission and Site Tracking Project: This project is an important and strategic project for number one GSM operator in Egypt. The project includes implementation of NTS NIC, Network Project Management and Work Flow along with IP Management for Vodafone Egypt GSM Network. The solution integrates with Remedy to complete all Site Roll-Out Activities within the organization.

Project Preparation: Design Document Delivery, Inventory and Links Delivery, Budget, Integration and Data Migration Project Stage: Gap Analysis, Implementation, Integration, Testing, Data Migration, Project Monitor and Control

Vodafone Egypt

Adnan Alshobely CEO

The NTG team of senior consultants performed a review of the current Algeria Telecom Network processes, operations, efficiency, and developed a new design for their next generation Network. Our team also engineered RFPs, selected vendors, and monitored the new implementations of the network, OSS, and Network Operations Center.Algeria Telecom is going through the upgrade of their network to provide their customers advanced voice and data services at competitive pricing. NTG has been providing technical consulting for 3 years for this network transformation.

Network Generation Network Build Etisalat

NTG designed, developed, implemented, and supported a web based ordering system for Rogers Communications corporate customers.This system allowed the customers to manage, update, add or cancel services at any time.NTG Clarity Networks Inc. has been working on various consulting projects related to telecommunications for our company for over the past 2 years. We have been very satisfied with their work and I recommend them for assignments related to their area of expertise.

Mark Mahler Director

The Aswan Water Authority required an ERP system to manage the business and provide a high level of customer service. Our NTG team analyzed the customer requirements and customized and implemented the NTS ERP to meet all their needs. The NTS ERP solution included Payroll, Billing, Accounting, and CRM (Customer Relations Management).

NTG have been providing support and maintenance of the system for the past 5 years.

Aswan Water Authority Aswan Water Authority

Stage EM ( Enterprise portfolio Management )

It’s really about the ability to take all the data into consideration – billing data, business alignment, budget constraints – and present it at one hub view which is the basis of the meaningful discussion on the project selections. Using a tool like StageEm, you’re able to look at multiple views and organize the information to help drive discussions and make decisions about your project selection and fund Management.”

Thanks for Stage, I was able to improve the performance by 1% and save over 10 Millions SR. yearly. It was a perfect investment.

Abul Alziz Al Malki Deputy Minister for Al-Baha Municipality

To manage growth, while providing the high quality of services expected by Raya customers, NTG worked closely with Raya to implement NTS, a fully integrated OSS that covers Billing, Customer Care, Network Configuration, Trouble Ticketing and Asset Management. “I would like to express my highest level of satisfaction in regard to NTG’s implementation of their excellent OSS NTS at Raya Telecom. The NTG staff on the implementation had strong technical expertise, a heightened sense of customer service and most important courteous and ethical.”

Mohamed Faris Managing Director

With the de-regulation of the Telecom industry in Canada in the late 90’s, there was a high demand for infrastructure build. NTG was one of the major organizations to design and build these new networks.

Central Office and Hub site builds
POP and co-location site builds
DACS installation and maintenance
Complete installation and commissioning
DC Power installation and turn-up
Wireless network builds (cell site and microwave installations)
Wireless LANs
Point to Point/Point to Multipoint Access

“I am pleased to inform you that I was extremely satisfied with the workmanship and professionalism of NTG’s staff and employees. The work was completed on time as promised and expected results were delivered to my satisfaction. ”

Stephen Mulroney Manager of Regional Operations

A major telecom operator with over 6 million subscribers, Mobily required development and implementation of comprehensive systems, processes and procedures to support its day-to-day operations. A comprehensive inventory and audit of existing rolled out networks, towers and shelters ranging from BTS, BSC, MSC, GMSC’s , administrative facilities to their IT server rooms was undertaken. Every component was tagged and captured with the data then transferred to an Oracle EAM system. A GIS-based Enterprise Asset Management System was developed to capture asset locations and associated details in the field through a PDA/Smart Phone-based application. This data was then subsequently transferred to the Oracle EAM system. Web-based access to the GIS Asset Management System was provided to Mobily staff, allowing users to map asset locations, query the database and prepare reports integrating maps sharing asset locations and associated information obtained from the asset database

Mobily Mobily

Through its qualified and certified instructors was able to deliver the required Training Programs at AT&T Training centers in major cities all across Canada.The expressed purpose of this letter is to congratulate you and your team on its performance in regards to the deployment of technical training services to AT&T Canada. Our recent review of your team’s performance over the last twelve months demonstrates quite clearly that NTG Clarity Networks has met and/or passed all of the key indicators of our Service Level Agreement (SLA). The ratings on course curriculums and material as well as instructor performance are well above the goals that were set during negotiations of our outsourcing partnership.“NTG Clarity Networks has demonstrated on numerous occasions their ability to respond and deliver training services that are customized to meet specific learning objectives of our organization. In addition, I have also found that they are a pro-active organization providing solutions and alternatives to opportunities in improving knowledge transfer and employee satisfaction levels”

David Rector Director Operations Planning & Support Network Operations, Canada

NTG analyzed, designed, developed, and implemented a full OSS solution for PPL Telecom. The system included Order Management, Customer Relations Management, Product Catalogue, Network Inventory Management, Trouble Ticketing Management, and Billing Interface modules.“On behalf of PPL Telcom, I would like to take this opportunity to express my sincere satisfaction with regards to NTG Clarity's implementation of their OSS Solution 'NTS' at PPL Telcom. I am very impressed with the timely implementation of the NTS application at PPL Telcom. I can state with confidence, that the NTG personnel, who were assigned to the project implementation, had strong technical backgrounds, a heightened sense of customer service and most importantly, courteous and ethical conduct. I can surely recommend NTG and NTS to any future customer.”

Edward J Brignole Director: Business Services, Canada

On behalf of Nokia Siemens Network (NSN), I am pleased to express my highest satisfaction regarding NTG Clarity's completion of the Hayatt WiMAX project. ... I found the NTG team to be professional ,courteous, willing to share knowledge, discuss technical issues and collaborate. Their skills and abilities, along with their collaborative and open personalities, have made them an asset to our company. ...

I strongly recommend NTG Clarity for WiMAX, LTE or similar projects ...

Emad Matter CSI Project Management, Kuwait

The National Research Council of Egypt needed to upgrade their network in order to provide high quality services to their staff and researchers.

NTG completed the design and built the new network. The network provided state of the art Gigabit Ethernet LAN connectivity and Internet access to NRC researchers and included the implementation of a campus style network connecting 1300 nodes across 15 buildings. The network consisted of 3 central switches, 13 local building switches, and 35 departmental floor switches, all managed centrally with network management software.

National Research Council National Research Council Egypt

The hospitals in the Grey Bruce region of Ontario, Canada needed inter-connectivity to share information. Our NTG team of senior wireless and system engineers gathered the customer requirements, designed and built the network.NTG operated the network for 3 years, providing full operational and maintenance support.

GREY BRUCE HEALTH GREY BRUCE HEALTH

NTG has been involved in multiple VoIP projects including assisting Syria Telecom to deploy a VoIP solution. We also performed an audit on the VoIP implementation at Concordia University in Montréal, Canada. NTG further provided NTS OSS, a full billing and customer care solution for VoIP as a part of NTS.

It was very edifying to work with you and your group of professionals on the VoIP project. I was quite impressed by both the technical expertise that you brought to the table and the professional way in which you managed the project and our needs. Our department is exacting in our expectations and I would like to thank you for not only meeting them but exceeding them. I would like to wish you the best in future projects.”

Ted Nowak Director-Internal Audit

The Association of Medical Professionals was looking into increasing and improving services to their members.

The NTG system helped us improve operations, extending and enhancing our services, saving money, increasing efficiency and enhancing communications with project stake holders.

Enhancement to our business processes included Membership Management, Service Authorization Management, Internal Auditing and Cost Accounting, Member Notification Management and Decision Support Area.

I would like to express my gratitude for the expertise and professionalism of NTG’s personnel. I can state with confidence, that the NTG personnel are technically skillful and are highly reactive to the customer.”

Dr. Ibrahim Mostafa Managing Director

NTG Clarity implemented its Network Inventory and Network Projects Workflow (NIS) for Ooredoo Oman.

We have been very satisfied with the solution, the implementation and the team. The NIS system meets our needs and has been flexible to accommodate our new requirements.

The system defines telecom network elements in hierarchical model including Sites, Racks, Shelves, Cards/Modules, Ports, Physical Links, Logical Path, Circuits, Services, Topology and Customer Assignments. The solution covers Telecom Network and IT Network as well.

Different network domains are covered: MW, RAN, MPLS, GPON, SDH, DWDM, VSAT, Wi-FI, CS and PS Core and other Network Elements.

NIS discovers network elements using integration with NMS and EMS. Different adaptors tar et different etwork Management Systems like Huawei NMS and Ericsson NMS. Other adaptors work directly with EMS using Telnet, SSH, SNMP, TL1, Web Services and other communication protocols.

The system integrates with Ooredoo BSS/OSS and ERP systems like BMC Remedy, Cell Vision, HP Service Desk, Ellipse, G/COMM (OSP), ESRI GIS, Google Maps, Oracle ERP and HP Universal Discovery.

The system is used to track customer service info for Level II Customer Technical Support. A mobile access is used by field team to receive tasks and follow progress. The system includes management dashboard and charting module with many trending analysis reports.

Ooredoo users and vendors can use the system as it is a web-based multi-tier platform. The workflow is user defined and integrates with other echo-systems. NTG Implementation team modeled equipment and worked with Ooredoo network teams to adapt network naming conventions. They successfully migrated the data from different sources like local databases and different sheets to the system.

We have been impressed by the NTG Clarity team, their knowledge, dedication and professionalism in the inventory domain and we liked their flexibility and commitment.

We would recommend NTG Clarity Network solution for other operators.

Munir Buaishah Department Head - Program Management, Oman

I would like to take this opportunity to express my satisfaction with NTGapps. We needed a turnkey business solution that could be rolled out quickly, yet still be tailored to our unique needs. NTG Clarity provided both with NTGapps, which turned out to be robust and scalable while still being competitively priced and highly user-friendly.

Both NTG s sales and implementation teams were experienced and professional, helping our team get up and running quickly with NTGapps. We were exacting in our expectations, and I would like to thank you for not only meeting them but exceeding them. I would certainly recommend NTGapps to those in need of an end-to-end business solution .

Nasser Al-Riyami Department Head, Oman

Salim Al Manei Program Manager - Network Inventory, Oman

My team and I were very impressed with NTG Clarity’s response to solving a short term problem with a high profile project. The scope of the project was to install and commission equipment in 384 sites across the country to deliver a full range of DSL services. Acting as National Project Manager for this project, NTG Clarity coordinated with our Regional Managers, our Test Centre, our suppliers, and our installers.Through listening, leading, and their innovative use of technology to bring many pieces of information together automatically from disparate sources, NTG Clarity contributed greatly to the success of the project.

Phil Olivero Vice-President, Network Engineering

“We Calculated that if our network was unavailable we could lose millions in a short period of time. We needed reliable, creative, and experienced people who could assist us in network and internet security. e-Security Solutions was the answer”

Patrick Clifford

IT Lead, Syncrude Oil

“We have an excellent relatioship with e-Security Solutions and we are impressed with their support and competence. Because of the e-Security Solutions experts, Our valuable data and our network is secure, stable and virus free”

David Obuck

VP, Regent Resources Ltd

Patrick Clifford - David Obuck IT Lead - VP Canada

Mark Mahler

Director

NTG designed, developed, implemented, and supported a web based ordering system for Rogers Communications corporate customers. Allowed the customers to manage….

Ahmed Abdullah

Chief Technology

I would like to take this opportunity to express our deep satisfaction with NTG Network Inventory and Network Projects Roll-out and Process Flow Management System….

Dr. Mohammed

Director, Corporate Quality

want to take this opportunity to express my sincere satisfaction with regards to NTG Clarity’s implementation of the Business Process Redesign (BPR) project … The consultants were made available on….

Vodafon

Vodafone, Egypt

GSM Tracker Project
GSM Network Transmission and Site Tracking This project is an important and strategic project for number one GSM operator in Egypt….

Mobily

A major telecom operator with over 6 million subscribers, Mobily required development and implementation of comprehensive systems, processes and procedures….

David Rector

Director Operations Planning

Through its qualified and certified instructors was able to deliver the required Training Programs at AT&T Training centers in major cities all across Canada….