Consulting
Our consultants help organizations with major strategic and investment decisions to improve their company’s performance.
Digital Transformation Strategy & Execution:
NTG’s 30 years of experience in digital transformation means we help our customers integrate digital technology and processes throughout their businesses.
Telecom Consulting:
We help clients navigate the IT and telecommunications landscape and the complexity of the technology involved. Some of the telecom-specific areas of consulting include:
- Network
- OSS/BSS
- Migration & Integration
Organizational Transformation Strategy:
We act as trusted advisors, supporting companies in formalizing an organizational strategy, defining gaps, developing action plans, and going through change management best practices to execute strategy.
We execute organizational transformation by following standard and well proven models for business transformation to change the trajectory of business to enable growth, efficiency and differentiation.
Customer Experience Strategy:
We help clients increase customer satisfaction, engagement, and retention while ensuring optimal service delivery, by developing a coherent customer experience strategy across the organization’s touch points.
Some of the benefits include:
- Increased efficiency / productivity
- Improved process quality and consistency
- Cost optimization across the organization